Wilkie and Rider are an established Opticians and Jewellers, who for over 60 years have endeavoured to marry old fashioned ideals of service, quality, integrity and high ethical standards, with forward looking commitment to modernise our product range, our equipment and our skills.
Christine Brown, Dumbarton
"I have been a customer of Wilkie & Rider for a great many years and have been looked after extremely well by three generations of the family. They are very welcoming, but also very professional, and now three generations of my family are being looked after by them. I have been fortunate in having no great problems with my eyesight but am confident that if that had been the case I would have had the same great care from this established local family business."
For over 7 years I have entrusted Wilkie and Rider for eye tests and prescriptions.
With text alert reminders for upcoming annual appointments to filling the prescription, if necessary, I have found the level of care and caring consistently high, proficient and thorough. I have seen several of the opticians who utilize the latest technology and then interpret and offer findings in a clear and helpful way. Once the test is complete, guidance on the wide selection of frames, lenses and costs is offered by knowledgeable and friendly staff and never in a pushy manner. After sales assistance is always friendly and helpful.
Having used other opticians previously, Wilkie and Rider offer an outstanding customer/patient experience at both their shops which I will use for many years to come.
I cannot praise Willis at WilkieRider enough. I had an emergency issue and called into his store where he took me for an emergency appointment. He was calming, professional and exceptionally thorough in his examination of my eyes. He even made time for me before the shop actually opened the following morning to ensure my eye was healing properly. At the follow up meeting, he gave me advise and support to avoid any problems in the future.I would absolutely recommend Willis for his attention to detail and care.